The Leibniz Research Alliance addresses this issue by multiple projects. One of the projects aims at the "value added of a user-centred Library 2. The study presented in this paper is part of this project. One cornerstone of Science 2.
How do libraries use social networking sites to interact with users
This brought up the questions of if and how Web 2. The presented empirical study focused on the current and future roles that libraries 2. It explored which needs and expectations researchers have with respect to modern libraries and which information and services they need to support their daily scientific work.
These issues were addressed by the use case of the fields of economics. The overall practical aim was a better understanding of the needs and requirements of the ZBW's users. The next section of this paper presents the theoretical background and prior related research. Subsequently, the research questions and the methodology of the study are presented.
Afterwards, the results and interpretation of the findings are described. The paper closes with an overall discussion. The term Web 2.
A good overview on Web 1. Nevertheless, there are some site features that mark a Web 2.
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Popular prototypical instances of Web 2. Generally said, Web 2. These services provide the possibility to consume and to produce information Procter et al.
Research showed that the users' motives are related to the users' activities and use of Web 2. For example, Shao analysed the use of Web 2. The uses and gratifications approach Katz, Blumler and Gurevitch, assumes an active recipient who selects media and its diverse contents for different purposes. The approach was originally formulated for television. Revised versions of the approach were also successfully applied to interactive media in the sense of Web 1.
Based on the uses and gratifications approach, Shao described for Web 2. However, with respect to Science 2. The answer to this question is of crucial importance for the understanding of researchers' needs and requirements with their double role as a scientist and as a private person. Many studies already had investigated the researchers' scholarly communication Procter et al. Prior findings indicate that wikis and bookmarks are often used for professional purposes, but mainly in closed groups or by an individual Koch and Moskaliuk, Wikipedia is often a rough starting point to information search, but mostly used in a passive way Koch and Moskaliuk, Social networks, microblogging, content sharing and blogs are used intensely.
However, a general blogging does not take place Harley et al. In order to learn about the latest research results and news, personal discussion with colleagues, as well as mailing lists and email communication, are still in first place Harley et al.
Implications of Web
Generally, researchers are open and positive towards Web 2. Contrariwise, Web 2. However, the trend is growing and the potential has not yet been exhausted. Several studies come to the conclusion that science practice so far has not changed fundamentally due to Web 2. Important factors that hinder the use of Web 2. Usage mainly occurs if the scientists can obviously benefit from it RIN, Nowadays several public institutions like universities and libraries are connected with Web 2. They are present in social networks e. Whereas there is some first evidence how students use the Web 2.
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Accordingly, Nesta and Mi claimed that the various implemented Web 2. In their investigation they find a low acceptance of Library 2. However, our own first findings suggest that users in principle appreciate the presence of libraries in Web 2. To sum up, it is still an open question if and how the needs and wishes of the users and scientists can be addressed by special Web 2.
Especially in the face of the mentioned factors that hinder the use of Web 2. However, in order to establish appropriate Web 2. Why and how do they use Web 2. Is there a different use of Web 2. Which Web 2. In the following we present our empirical study that addresses these questions. This study explored user behaviour, user motivations and users' requirements with respect to the role of a modern Library 2.
As a use case, the field of economics was selected. We chose economics for practical reasons, because the findings of this study were also needed for concrete insights into the users' requirements of the world's largest information centre for economic literature, namely the ZBW. RQ1: Which Web 2. RQ2: How do researchers economists use Web 2.
What motives and reasons do they have for using or not using them? RQ3: How do researchers economists estimate the role of a modern library? Are there wishes and requests for the future use of Web 2. The focus of this study was on the popular social networking services Facebook and Twitter, because these were commonly used and well-known by the target group.
The research questions were addressed by a multi-method approach with three stages. We used a mix of qualitative and quantitative methods to get a widespread look into the research object and a mutual validation of the results. Thereby, several focus groups and individual interviews were conducted. Based on a first analysis of the semi-structured interviews, an online survey was developed to receive quantitative data.
The original instructions and questions were presented and written in German, since it was directed at German-speaking participants. For all methods pre-tests were conducted regarding comprehensibility, timing and handling. The sample consisted of researchers in the field of economics at universities and professionals working in research at different economic institutions in Germany. The participants were economists from different levels of the academic hierarchy, namely postgraduates PhD students , post docs, professors and scientific assistants.
All fields of economics, including business administration, economics and interdisciplinary studies such as business informatics and mathematical economics, were represented. Focus group interviews are interviews with five to eight participants talking about a special topic.
Electronic Journal of Academic and Special Librarianship
The method helps to provide an insight into attitudes, opinions, intentions and feelings of the participants Krueger and Casey, For the presented study, focus group interviews with economists from in and around Hamburg Germany were conducted to get an insight into the work environment and use of Library and Web 2. The participants were recruited by email and by telephone. In total, three focus group interviews with 12 researchers were arranged.
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